User Roles and Responsibilities

Portal users who manage customer account activity are assigned roles that dictate their access levels. This article outlines the different access levels for each of the following roles:

• Admin: Unrestricted access (read/write) to all resources in the customer account.
• Technical: Restricted access (read/write) for the technical resources in the customer account.
• Accountant: Restricted access (read/write) for the billing resources in the customer account.
• Security Analyst: Unrestricted access (read/write) to the security features in the customer account.

The following abbreviations are used in the matrix to show types of access to various features:

• C: Create
• R: Read
• U: Update
• D: Delete
• A: Approve

The following matrix specifies each role’s access level:

Role/Functionality	Admin					Technical					Accountant					Security Analyst
	C	R	U	D	A	C	R	U	D	A	C	R	U	D	A	C	R	U	D	A
Alert Management
Report Management
Access Right Role Management
Access Right User Management
API Key Management
Device Management
Notification
SIM Management
Dashboard
Device Diagnostics
Reset Password
Security Watchtower