The Last Network Activity screen helps you to identify inactive devices in your account. Inactive billed or provisioned devices can be hard to identify, which means you may be paying for devices you no longer use. The Last Network Activity screen can help you locate such devices, then suspend or cancel them.
In this article:
Basics
The Last Network Activity page is available in the AerPort Portal under the Analytics menu. The Last Network Activity page includes a table of all devices in your account and their last date of activity.
Navigating the Last Network Activity Screen
You can adjust the range of information displayed in the Last Network Activity screen by adjusting the following filters located above the report table:
- Product: Filters the reported information to reflect the product you select.
- Activity Type: Filters the reported information by the activity for which they were last used (All Activities, Data, SMS, Voice, Registration).
-
Date Range: Filters the reported information by those that were last active
within a selected time frame (No activity, Month to date, Last month, Last 30 days, 30-60
days, 60-90 days, 90-180 days, > 180 days, All).
Note: Choosing No activity displays provisioned devices that were never used.
-
SIM Status: Filters the reported information by these status options: All SIMs,
Suspended SIMs, Billed SIMs, Provisioned SIMs).
Note: Data, SMS, and voice services are put on hold for suspended Dual-Mode A-LH and Fusion NA devices.
- Filter by Device: Searches for a particular SIM using one of several types of identifiers shown in the drop-down list.
Note: The report screen updates in real-time based on the items you select/deselect from each menu.
To view more information about any device listed in the Last Network Activity table, click the View Details link at the end of the device row. This link opens a SIM Information window with additional details about the device. To learn more, see the SIM Information page.
Working with the Last Network Activity Screen
See the following sections to better understand the Last Network Activity page:
Column Definitions
The Last Network Activity table automatically displays the following column headers:
- ICCID: Identification number of the SIM.
- Product: The type of device product.
- Status: The device billing status.
- Activation Date: The date the device was first activated.
- Last Activity Date: The date the device was last active.
In the following screenshot, you can see a typical Last Network Activity table with a filtered timeframe.
Column Selections
To choose which columns appear in the report table:
- Click the settings wheel on the far right of the table.
- Select/deselect the options you want to add/remove from the table.
Pagination
The default device list displays ten devices on each page. To change the number of displayed devices:
- Click Show at the bottom of the table.
- Select your desired number of results per page.
Exporting the Report
Click the Export menu to download the report screen information as a
.csv file.
Note: You must remain in the AerPort app in your browser until the file successfully downloads.
To open your .csv file by importing through Microsoft Excel:
- Open Microsoft Excel and create a blank workbook.
- Select Data > From Text or From Text/CSV.
- Locate the
.csvfile in your Downloads or other designated folder. - Right-click the file and select Import.
- Follow the subsequent prompts to specify a comma-delimited file.
- If you see an option for Data Type Detection, select Do not detect data types.
0 Comments