@import url('https://fonts.googleapis.com/css?family=Montserrat:300,400,500,600|Nunito+Sans&display=swap');

/* Temporary while in beta */

.suggestion-list { display: none; }

/* Base styles */
*, input[type=search] {
  -webkit-box-sizing: border-box;
  -moz-box-sizing: border-box;
  box-sizing: border-box;
}

html {
  background-color: #ffffff;
}

body {
  color: #555555;
  font-family: 'Nunito Sans', sans-serif;
  font-size: 0.875rem;
  font-weight: normal;
  line-height: 1.5;
  margin: 0;
  padding-bottom: 50px;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
}

.content-body {
word-wrap: none;
}

.article-body table {
table-layout: auto !important;
}

th {
white-space: initial !important;
word-wrap: break-word;
min-width: 25px;
padding: 0.5rem;
width: auto !important;
}

td, th {
border-color: #aaa !important;
text-align: left !important;
}

table {
  border: 1px solid #aaa;
}

td {
vertical-align: top;
}

.notification-text {
  font-family: 'Nunito Sans', sans-serif;
}

ul#menu li {
  display:inline; padding: 10px;
}

img {
  max-width: 100%;
  vertical-align: middle;
}

img[width], img[height] {
  max-width: none;
}

figure > img {
  display: block;
}

a {
  color: #047;
  font-family: 'Nunito Sans', sans-serif;
  text-decoration: none;
}
a:hover {
  text-decoration: none;
  color: #0074ba;
}
.user-nav a {
  font-family: 'Montserrat', sans-serif;
	border-color: #5cb347;
	color: #fff;
	background: #5cb347;
	border: solid 1px #5cb347;
	padding: 10px 21px 10px;
	height: 42px;
	text-transform: uppercase;
  transition: all 0.5s;
  letter-spacing: 1px;
  font-weight: 500;
}

.user-nav a:hover, 
.organization-subscribe:hover, 
.article-subscribe:hover {
	border: solid 1px #0074ba;
	background: #fff;
	color: #0074ba;
  text-decoration: none;
  transition: all 0.5s;
}

ul, ol {
  list-style: none;
  margin: 0;
  padding: 0;
}

table {
  /*border-collapse: collapse;*/
  text-align: left;
  width: 100%;
  border: 2px solid #111111 !important;
  table-layout: auto;
}
[dir=rtl] table {
  text-align: right;
  table-layout: auto;
  width:500px;
}

td, th {
  border-color: #000;
  border-style: solid;
  padding: 12px;
}

th {
  border-width: 0 0;
  color: #111111;
  /* font-size: 11px; Ronnie */
  font-weight: normal;
  white-space: nowrap;
  text-align: inherit;
}

td {
  border-width: 1px 0 0 0;
}

/* Ronnie 2023-10-12 */
/* Start */
div.tablenoborder > table, table.simpletable {
  border-width:0px 0px 0px 0px !important;
  margin-bottom: 10px;
}
div.tablenoborder th, div.tablenoborder td, table.simpletable th, table.simpletable td {
	padding: 8px;
  border-width: 1px 0 1px 0;
  font-weight: normal;
  text-align: inherit;
}
div.tablenoborder  p {
  margin: 0px;
} 
div.tablenoborder thead, table.simpletable thead {
  background: lightgray;
}

/* End */

h1, h2, h3, h4, h5, h6 {
  color: #000;
  font-weight: 400;
  font-family: 'Montserrat', sans-serif;
}

h1 {
  font-size: 20px;
  color: #f58023;
}
/* Ronnie 2023-11-01 */ 
h2.topictitle2 {
  font-size: 22px;
  font-weight: 600;
}
h3.topictitle3 {
  font-size: 20px;
    font-weight: 600;
}
h4.topictitle4 {
  font-size: 18px;
  font-weight: 600;
}

h5.topictitle5 {
  font-size: 16px;
    font-weight: 600;
}

h6.topictitle6 {
  font-size: 14px;
  font-weight: 500;
}

/* END Ronnie*/


input, label {
  display: inline-block;
  vertical-align: middle;
}

label, select {
  font-size: 12px;
}

input[type="checkbox"] + label {
  margin-left: 5px;
}
[dir=rtl] input[type="checkbox"] + label {
  margin-left: 0;
  margin-right: 5px;
}

input, textarea, select {
  border: 1px solid #ddd;
  border-radius: 2px;
}

input, textarea {
  padding: 10px;
}

textarea {
  height: 100px;
  padding: 7px 10px;
  resize: vertical;
}

textarea, input[type=text] {
  width: 100%;
}

input, textarea, select {
  color: #555;
}

input:focus,
textarea:focus,
select:focus {
  outline: none;
  border: 1px solid #999;
}

input::-ms-clear {
  display: none;
}

input::-webkit-outer-spin-button,
input::-webkit-inner-spin-button {
  margin: 0;
  -webkit-appearance: none;
}

::-webkit-input-placeholder {
  color: #ccc;
}

:-ms-input-placeholder {
  color: #ccc;
}

::-moz-placeholder {
  color: #ccc;
}

select {
  -webkit-appearance: none;
  -moz-appearance: none;
  appearance: none;
  padding: 5px 10px;
  min-width: 141px;
  background: url("/hc/theming_assets/01HZPN39NXWC6FYCEVEKD80BJ2") no-repeat #fff;
  background-size: 10px 5px;
  background-position: calc(100% - 10px) 50%;
}
select::-ms-expand {
  display: none;
}
[dir=rtl] select {
  background-position: 10px 50%;
}

/* Buttons */
button, [role=button], [type=button], [type=submit] {
  border-radius: 0;
  border: 1px solid #004477;
  background: #004477;
  color: #fff;
  cursor: pointer;
  display: inline-block;
  padding: 5px 10px;
  position: relative;
  vertical-align: middle;
  white-space: nowrap;
  text-transform: uppercase;
  letter-spacing: 1px;
  font: 500 0.875rem/20px "Montserrat",sans-serif;
}

a[role=button]:hover {
  text-decoration: none;
  transition: all 0.5s;
}

input[type=submit] {
  background: #0074ba;
  color: #fff;
  padding: 10px 30px;
  transition: all 0.5s;
}

input[type=submit]:hover {
  background: #184473;
  color: #fff;
  padding: 10px 30px;
  transition: all 0.5s;
}

input[type=submit][disabled] {
  -ms-filter: "progid:DXImageTransform.Microsoft.Alpha(Opacity=40)";
  /* IE 8 */
  opacity: .4;
}

button img, [role=button] img {
  border-radius: 4px;
  margin: 0 5px 0 0;
  height: 20px;
  position: relative;
  top: -1px;
  vertical-align: middle;
}
[dir=rtl] button img, [dir=rtl] [role=button] img {
  margin: 0 0 0 5px;
}

/* Forms */
.form {
  max-width: 505px;
}

.form-field ~ .form-field {
  margin-top: 25px;
}

.form-field label {
  display: block;
  font-weight: bold;
  margin-bottom: 5px;
}

.form-field input[type=checkbox] + label {
  margin: 0 0 0 10px;
}

.form-field.required > label:after {
  content: "*";
  color: #f00;
  margin-left: 2px;
}

.form-field p {
  color: #bebebe;
  font-size: 11px;
}

.form-field input[type=number], .form-field input.datepicker {
  width: 150px;
}

.form-field input.partialcreditcardinputfield {
  background: url("data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAABwAAAAcCAQAAADYBBcfAAAAGXRFWHRTb2Z0d2FyZQBBZG9iZSBJbWFnZVJlYWR5ccllPAAAAJ9JREFUOMvdktENwyAMBTNCR8gIGcGjMIo3YwQmOGUERnA/oLQUkZIoUqrYfyednwWepnOLGYeiOOY9ksc+2g/JLMRKM4zI8jvtpQUUJRR1OzUvGZFCJI/y23lpvlRUMu1n4tKSDU8Lu76oGIaO8otEFM+KYaz4r37zVm4+vdO3EgOClFvdIUp1buNipo+DYp+fv+rxx/njAwhDYpguqyfMVKQgdRaSPwAAAABJRU5ErkJggg==") no-repeat 10px 10px;
  background-size: 14px;
  padding-left: 28px;
}
[dir=rtl] .form-field input.partialcreditcardinputfield {
  padding-left: 0;
  padding-right: 28px;
  background-position: right 10px top 10px;
}

.form-field .nesty-input {
  height: 37px;
  line-height: 37px;
}
.form-field .nesty-input:focus {
  outline: none;
  border: 1px solid #999;
}

.form form + form {
  margin-top: 25px;
}

.searchbox {
  margin: 25px 0;
}

.searchbox-suggestions {
  background-color: #fff;
  border: 1px solid #eee;
  border-radius: 4px;
  padding: 10px 20px;
}

.searchbox-suggestions li {
  padding: 5px 0;
}

[data-loading="true"] input,
[data-loading="true"] textarea {
  background: transparent url("/hc/theming_assets/01HZPN39V3RHDYN4DXTVAGGB2R") 99% 50% no-repeat;
  background-size: 16px 16px;
}

.form footer {
  border-top: 1px solid #eee;
  margin-top: 40px;
  padding-top: 30px;
  text-align: right;
}

.form footer a {
  color: #ccc;
  cursor: pointer;
  margin-right: 15px;
}

/* Navigation menus */
.nav li, .nav-bordered li, .nav-spaced li {
  display: inline-block;
  font-weight: bold;
}

.nav li a, .nav-bordered li a, .nav-spaced li a {
  font-weight: normal;
}

.nav-bordered li + li {
  border-color: #eee;
  border-style: solid;
  border-width: 0 0 0 1px;
  margin: 0 0 0 30px;
  padding: 0 0 0 30px;
}

[dir=rtl] .nav-bordered li + li {
  border-width: 0 1px 0 0;
  margin: 0 30px 0 0;
  padding: 0 30px 0 0;
}

.nav-spaced li + li {
  margin: 0 0 0 40px;
}

[dir=rtl] .nav-spaced li + li {
  margin: 0 40px 0 0;
}

/* Search box */
.search-box, .sub-nav .search {
  position: relative;
}

.sub-nav .search:before {
  content: "\1F50D";
  font-family: "entypo";
  font-size: 1.15em;
  line-height: 0;
  position: absolute;
  text-align: center;
  top: 50%;
  width: 2.5em;
  z-index: 1;
  color: #5cb347;
}

.search-box input, .sub-nav .search input {
  line-height: 1.2em;
  font-weight: normal;
  padding: .75em 2.7em .5em;
  width: 100%;
  -webkit-appearance: none;
	border: 0;
	box-shadow: 0 0 15px rgba(57,58,54,.15);
	border-radius: 50px;
}

.search-box input[type="submit"], .sub-nav .search input[type="submit"] {
  display: none;
}

form.search {
  margin: 0 auto;
  max-width: 980px;
}

/* Breadcrumbs */
.breadcrumbs li {
  color: #bebebe;
  display: inline-block;
  font-size: 12px;
  max-width: 450px;
  text-overflow: ellipsis;
}
.breadcrumbs li + li:before {
  content: ">";
  margin: 0 4px;
}
.breadcrumbs li a {
  color: #555555;
}

/* Labels */
.label, .request-status, .post-overview-status > span, .post-status > span {
  border-radius: 0;
  display: inline-block;
  font-size: 10px;
  padding: 4px 10px 2px;
  text-transform: uppercase;
  white-space: nowrap;
}

/* Metadata */
.meta, .meta-group {
  color: #ccc;
  display: inline-block;
  font-size: 11px;
}

.meta-group * + *:before {
  content: "\2022";
  font-size: 8px;
  margin: 0 10px;
}

/* Helper classes */
.clearfix:before, .clearfix:after {
  content: " ";
  display: table;
}

.clearfix:after {
  clear: both;
}

/* Social share links */
.share {
  white-space: nowrap;
}

.share li, .share a {
  display: inline-block;
}

.share a {
  height: 30px;
  line-height: 30px;
  overflow: hidden;
  vertical-align: middle;
  width: 30px;
}

.share a:before {
  background: #ccc;
  border-radius: 50%;
  color: #fff;
  display: inline-block;
  font-family: "entypo";
  text-align: center;
  width: 100%;
}

.share a:hover {
  text-decoration: none;
}

.share-twitter:before {
  content: "\F309";
}

.share-facebook:before {
  content: "\F30C";
}

.share-linkedin:before {
  content: "\F318";
}

.share-googleplus:before {
  content: "\F30F";
}

/* Pagination */
.pagination {
  margin: 20px 0;
  text-align: center;
}

.pagination * {
  display: inline-block;
}

.pagination li {
  border: 1px solid #eee;
  float: left;
  margin-left: -1px;
}
[dir=rtl] .pagination li {
  float: right;
}

.pagination a, .pagination span {
  color: inherit;
  font-size: 12px;
  padding: 5px 12px;
}

.pagination-current {
  background-color: #f9f9f9;
  color: #bebebe;
}

.pagination-first {
  border-radius: 3px 0 0 3px;
}
[dir=rtl] .pagination-first {
  border-radius: 0 3px 3px 0;
}

.pagination-last {
  border-radius: 0 3px 3px 0;
}
[dir=rtl] .pagination-last {
  border-radius: 3px 0 0 3px;
}

/* Content styles */
.content-body {
  word-wrap: break-word;
  line-height: 1.7;
}
.content-body img {
  max-width: 100%;
}
.content-body hr {
  background-color: #eee;
  border: 0;
  height: 1px;
}
.content-body ul, .content-body ol {
  list-style-position: inside;
  padding: 0 15px;
}
.content-body ul {
  list-style-type: disc;
}
.content-body ol {
  list-style-type: decimal;
}
.content-body ol ul, .content-body ul ul {
  list-style-type: circle;
}
.content-body ol ol ul,
.content-body ol ul ul,
.content-body ul ol ul,
.content-body ul ul ul {
  list-style-type: square;
}
.content-body pre {
  background: #f9f9f9;
  border: 1px solid #eee;
  border-radius: 3px;
  padding: 10px 15px;
  overflow: auto;
  white-space: pre;
}
.content-body blockquote {
  border-left: 1px solid #eee;
  color: #bebebe;
  font-style: italic;
  padding: 0 15px;
}

.vote {
  display: inline-block;
  text-align: center;
  width: 35px;
}
.vote a {
  outline: none;
  text-decoration: none;
}

.vote-sum {
  display: block;
  font-weight: bold;
  margin: 3px 0;
}
[dir=rtl] .vote-sum {
  direction: ltr;
  unicode-bidi: bidi-override;
}

.vote-up:before, .vote-down:before {
  border-radius: 50%;
  border: 1px solid #ddd;
  color: #555555;
  display: inline-block;
  font-family: "entypo";
  font-size: 15px;
  height: 18px;
  line-height: 18px;
  width: 18px;
}

.vote-up:hover:before, .vote-down:hover:before {
  border-color: #bbb;
}

.vote-up:before {
  content: "\E763";
}

.vote-down:before {
  content: "\E760";
}

.vote-voted:before, .vote-voted:hover:before {
  border-color: #555555;
}

/* Frame */

.header-inner, .footer-inner,
.category-tree, .two-column, .fixedwidth,
.my-activities-table, .my-activities-nav.nav-bordered, .my-activities-header, .submit-request {
  margin: 0 auto;
  padding: 0 20px;
  max-width: 980px;
}

main{
  width: 100%;
  padding: 0;
margin-bottom: 21px;
}

/*
.footer {
  padding: 50px 0;
  background: var(--header_background); 
  color: var(--primary-medium); 
  text-align: center; 
  position: absolute;
  bottom: 0;
  width: 100%;
  left: 0;
}
*/

.knowledge-base .category-tree, .fixedwidth {
  padding: 0;
}

/* Columns */
.main-column, .side-column {
  display: inline-block;
  vertical-align: top;
}
/* changed on 6/28/23 to 1000 from 620 */
.main-column {
  width: 1000px;
}

.side-column {
  width: 270px;
  margin-left: 45px;
  background: #f2f2f2;
  padding: 15px;
}

[dir=rtl] .side-column {
  margin-left: 0;
  margin-right: 45px;
}

/* Header */
.header {
  background: #0074ba;
}

.header-inner {
  display: block;
  height: 70px;
  padding-top: 14px;
}

.logo, .user-nav {
  display: inline-block;
  vertical-align: middle;
}

.user-nav {
  float: right;
}

.logo img {
  max-height: 35px;
  padding-top: 3px;
}

.user-nav {
  text-align: right;
}
.user-nav > * {
  display: inline-block;
  margin: 0 0 0 25px;
}
.user-nav > a, #user-name{
  color:#999999;
}
.user-nav > a{
  color:#fff;
  transition: all 0.5s;
}
.user-nav > a:hover{
  color:#0074ba;
  text-decoration:none;
  transition: all 0.5s;
}
[dir=rtl] .user-nav {
  text-align: left;
}
[dir=rtl] .user-nav > * {
  margin: 0 25px 0 0;
}

/* Home page */
.hero-unit, .sub-nav {
  display: block;
  font-size: 22px;
  padding: 80px 60px;
}

.hero-unit.search-box, .sub-nav {
  background: #000 url("/hc/theming_assets/01HZPN3EFND2EC16D1EFGPNA3N") center center scroll;
  background-size: cover;
}

.bg-overlay {
  background: -webkit-linear-gradient(left,#1e0f00 0%,#2d1500 31%,rgba(79,34,0,0) 100%);
  background: linear-gradient(to right,#1e0f00 0%,#2d1500 31%,rgba(79,34,0,0) 100%);
}

body.community-enabled .knowledge-base, body.community-enabled .community {
  display: inline-block;
  vertical-align: top;
}
body.community-enabled .knowledge-base {
  width: 60%;
}

.knowledge-base, .community {
  display: inline-block;
  vertical-align: top;
}

.knowledge-base {
  width: 100%;
}

.community {
  background: #f2f2f2;
  border-radius: 0;
  display: none;
  padding: 25px 20px;
  margin-top: 2rem;
  margin-left: 0;
  width: 100%;
}
[dir=rtl] .community {
  margin-left: 0;
  margin-right: 45px;
}
.community .recent-activity {
  padding: 0;
  width: auto;
}

.community h2, .community h3, .section h3 {
  color: #747572;
  font-size: 13px;
  font-weight: normal;
  margin: 10px 0 15px;
  text-transform: uppercase;
}

.community h4 {
  font-size: 15px;
  margin-top: 0;
}

.community h4 a {
  font-size: 11px;
  font-weight: normal;
  margin-left: 5px;
}

.community .trending-questions + h4 {
  margin-top: 50px;
}

/* Knowledge base trees */
.article-list li, .community li {
  margin-bottom: 10px;
}

.blocks-list {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-start;
  list-style: none;
  padding: 0;
  margin-top: 30px;
}

.blocks-item {
  display: flex;
  flex: 1 0 300px;
  flex-direction: column;
  justify-content: top;
  margin: 0 8px 15px;
  max-width: 100%;
  text-align: center;
}

.blocks-item.category {
  text-align: left;
  padding-bottom: 15px;
}

.blocks-item.category h2 {
	margin-bottom: 1rem;
	border-bottom: 1px solid #f4f4f4;
	padding-bottom: 1rem;
  line-height: 1.1;
}

.blocks-item.category h2::before {
	background: transparent url(sample-icon.svg) center center no-repeat;
  background-size: contain;
}

.category h2,
.blocks-item h2 {
  color: #f58023;
  font-weight: 600;
  font-family: 'Montserrat', sans-serif;
	font-size: 22px;
  margin-bottom: 0.5rem;
}

.category h3 {
  font-size: 14px;
  font-family: 'Montserrat', sans-serif;
  font-weight: 700;
  color: #5cb347;
  margin: 25px 0;
  padding-bottom: 18px;
  text-transform: uppercase;
  letter-spacing: 1px;
}

.category h2 a, .section h3 a {
  font-family: 'Montserrat', sans-serif;
  color: inherit;
}

.section h3 {
  margin-top: 0;
}

.section h3 a {
  font-weight: 600;
  color: #5cb347;
}

.category h3 {
  padding-bottom: 0;
  margin-top: 0;
}

.category-empty, .section {
  display: inline-block;
  padding: 0 50px 30px 0;
  vertical-align: top;
  width: 100%;
}
[dir=rtl] .category-empty, [dir=rtl] .section {
  padding: 0 0 30px 50px;
}

.blocks-item,
.category .section,
.section-tree .section {
  box-shadow: 0 7px 25px rgba(57,58,54,.15);
	padding: 37px 34px 25px;
}

.blocks-item {
  padding-top: 0;
  padding-bottom: 0;
}

.see-all-articles {
  display: inline-block;
  font-size: 12px;
  margin-top: 10px;
  text-decoration: underline;
}

.category-description, .section-description {
  color: #bebebe;
  margin-bottom: 50px;
  margin-top: -15px;
}

.category-list a, .section-list a {
  color: inherit;
  display: inline-block;
  font-size: 18px;
  margin-bottom: 10px;
}

.page-header {
  margin-bottom: 30px;
  min-height: 50px;
  padding-bottom: 15px;
}
.page-header > * {
  display: table-cell;
  vertical-align: middle;
}
.page-header > *:first-child {
  width: 100%;
}
.page-header + p {
  color: #bebebe;
  margin: -15px 0 20px 0;
}
.page-header h1,
h1.page-header,
.article-header h1,
.community-enabled .my-activities-header .breadcrumbs li {
  font-size: 32px;
  color: #0074ba;
  font-weight: 300;
  line-height: 1;
  font-family: 'Montserrat', sans-serif;
}

/* Search */
.search-box .search:before, .sub-nav .search .search:before {
  content: "\1F50D";
  font-family: "entypo";
  font-size: 1.15em;
  line-height: 0;
  position: absolute;
  text-align: center;
  top: 50%;
  width: 2.5em;
  z-index: 1;
  color: #5cb347;
}

/* Sub-nav */
.sub-nav {
  display: table;
  margin-bottom: 25px;
  padding: 25px 0;
  table-layout: fixed;
  width: 100%;
}
.sub-nav > * {
  display: table-cell;
}
.sub-nav .breadcrumbs {
  overflow: hidden;
  white-space: nowrap;
}
/* .sub-nav .search {
  width: 300px;
} */

/* Article */
/* added 7/17/23 to force underlines on links within articles */
.article-body a {
  color: #0000FF;
  text-decoration: underline;
}

.article-header {
  margin-bottom: 25px;
}
.article-header h1 {
  margin: 0 0 10px;
}

.article-info > * {
  display: table-cell;
  vertical-align: middle;
}

.article-avatar {
  min-width: 55px;
}
.article-avatar img {
  border-radius: 3px;
  max-height: 38px;
  max-width: 38px;
}

.article-meta {
  width: 100%;
  max-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
}

.article-updated {
  display: block;
}

.article-more-questions {
  margin: 15px 0 50px;
}

.article-body table {
  table-layout: fixed;
}

.article-footer {
  border-bottom: 1px solid #eee;
  margin-top: 15px;
  padding: 20px 0;
}
.article-footer .article-vote, .article-footer .share {
  display: table-cell;
}

.article-vote {
  width: 100%;
}

.article-vote > * {
  display: inline-block;
}

.article-vote-controls {
  margin: 0 5px;
}

.article-vote-count {
  color: #999;
  min-width: 20%;
}

.article-vote-up, .article-vote-down {
  color: #ddd;
  background: #fff;
  border-color: #ddd;
  font-family: "entypo";
}

.article-vote-up:before {
  content: "\1f44d";
}

.article-vote-down:before {
  content: "\1f44e";
}

.article-vote-up.article-voted {
  color: #5cb347;
  border-color: #5cb347;
}

.article-vote-down.article-voted {
  color: #999;
  border-color: #999;
}

/* Side column */
.side-column h3 {
  border-bottom: 1px solid #eee;
  padding-bottom: 15px;
  margin: 0 0 20px;
}
.side-column ul {
  margin-bottom: 60px;
}
.side-column li {
  margin-bottom: 10px;
}
.side-column li a {
  font-size: 12px;
}

.visibility-internal-icon:before {
  content: "\1F512";
  display: inline-block;
  font-family: "entypo";
  text-align: center;
  width: 13px;
}

.article-promoted span, .visibility-internal {
  cursor: default;
  position: relative;
}
.article-promoted span:before, .article-promoted span:after, .visibility-internal:before, .visibility-internal:after {
  display: none;
  font-size: 13px;
  font-weight: normal;
  position: absolute;
}
.article-promoted span:before, .visibility-internal:before {
  background: #222;
  border-radius: 3px;
  color: #fff;
  content: attr(data-title);
  font-family: sans-serif;
  left: -10px;
  margin-top: 5px;
  padding: 3px 10px;
  text-transform: none;
  top: 100%;
  white-space: nowrap;
  z-index: 1;
}
.article-promoted span:after, .visibility-internal:after {
  border-bottom: 5px solid #222;
  border-left: 5px solid transparent;
  border-right: 5px solid transparent;
  bottom: -5px;
  content: "";
  height: 0;
  left: 50%;
  margin-left: -5px;
  width: 0;
}
.article-promoted span:hover:before, .article-promoted span:hover:after, .visibility-internal:hover:before, .visibility-internal:hover:after {
  display: block;
}

/* Comments - Article, Request and Post pages */
.comment-list {
  margin-bottom: 25px;
}
.comment-list > * {
  border-bottom: 1px solid #eee;
  padding: 25px 0;
}
.comment-list > *:first-child {
  border-top: 1px solid #eee;
}

.comment-list-header {
  margin-bottom: 18px;
}
.comment-list-header > * {
  display: inline-block;
  margin: 0;
}

.comment-sorter {
  float: right;
}
.comment-sorter a {
  color: #999;
  text-decoration: none;
  padding-left: 20px;
}
[dir=rtl] .comment-sorter {
  float: left;
}
[dir=rtl] .comment-sorter a {
  padding-left: 0;
  padding-right: 20px;
}

.comment-sorter [aria-selected=true] {
  font-weight: bold;
  color: #333;
}

.comment, .comment-form {
  display: table;
  table-layout: fixed;
  width: 100%;
  word-wrap: break-word;
}
.comment > *, .comment-form > * {
  display: table-cell;
  vertical-align: top;
}

.comment-vote, .comment-bookmark {
  text-align: center;
  width: 50px;
}

.comment-bookmark:before {
  color: #77a500;
  content: "\1F516";
  font-family: "entypo";
  font-size: 23px;
  line-height: 1.1;
}

.comment-avatar {
  position: relative;
  width: 85px;
}
.comment-avatar img {
  border-radius: 3px;
  max-width: 33px;
  max-height: 33px;
}

.comment-avatar-agent:after {
  background-color: transparent;
  background-image: url("/hc/theming_assets/01HZPN39Z4PT7Q32SXSV0KJY2G");
  background-image: url("/hc/theming_assets/01HZPN3A33J3YW7YNXG5WVZXWW");
  background-repeat: no-repeat;
  background-size: 15px;
  content: " ";
  height: 15px;
  left: 55px;
  position: absolute;
  top: 55px;
  width: 15px;
}
[dir=rtl] .comment-avatar-agent:after {
  left: auto;
  right: 55px;
}

.comment-header {
  margin-bottom: 15px;
  overflow: hidden;
  text-overflow: ellipsis;
}

.comment-published, .comment-pending, .comment-official {
  border: 1px solid transparent;
  float: right;
  font-size: 11px;
  padding: 1px 5px;
}
[dir=rtl] .comment-published, [dir=rtl] .comment-pending, [dir=rtl] .comment-official {
  float: left;
}

.comment-published {
  color: #bebebe;
}
.comment-published:before {
  content: " ";
  display: inline-block;
  width: 5px;
}

.comment-pending, .comment-official {
  border-color: currentcolor;
  border-radius: 2px;
}

.comment-pending {
  color: #eec100;
}

.comment-official {
  color: #77a500;
}

.comment-form textarea {
  display: block;
  border-radius: 2px 2px 0 0;
  border-width: 1px;
}

.comment-ccs + textarea,
.comment-attachments {
  margin-top: 10px;
}

.comment-form-controls {
  display: none;
  margin-top: 10px;
  text-align: right;
}
[dir=rtl] .comment-form-controls {
  text-align: left;
}

.comment-form-controls input[type=submit] {
  margin-left: 15px;
}
[dir=rtl] .comment-form-controls input[type=submit] {
  margin-left: 0;
  margin-right: 15px;
}

.comment-screencasts, .comment-mark-as-solved {
  display: inline-block;
  margin-right: 20px;
  vertical-align: middle;
}
[dir=rtl] .comment-screencasts, [dir=rtl] .comment-mark-as-solved {
  margin-left: 20px;
}

.comment-actions {
  float: right;
  color: #999;
}
[dir=rtl] .comment-actions {
  float: left;
}

.comment-actions .dropdown-toggle:before {
  content: "\2699";
  font-size: 11px;
  font-family: "entypo";
}

.attachment-list, .screencast-list {
  font-size: 11px;
  margin-top: 25px;
}
.attachment-list span, .screencast-list span {
  color: #999;
}
[dir=rtl] .attachment-list span, [dir=rtl] .screencast-list span {
  direction: rtl;
  unicode-bidi: bidi-override;
}
.attachment-list li, .screencast-list li {
  margin-bottom: 10px;
}
.attachment-list li:before, .screencast-list li:before {
  border-radius: 3px;
  color: #bbb;
  font-family: "entypo";
  margin-right: 5px;
  padding: 5px;
}

.attachment-list li:before {
  content: "\1F4CE";
}

.screencast-list li:before {
  content: "\1F4BB";
}

.my-activities-header {
  margin-bottom: 25px;
  padding-top: 25px;
}
.my-activities-header .breadcrumbs li {
  color: #000;
  font-size: 20px;
  font-weight: normal;
}
.my-activities-header .breadcrumbs li:first-child, .my-activities-header .breadcrumbs li:before {
  display: none;
}

.my-activities-nav {
  margin-bottom: 100px;
}

.my-activities-sub-nav {
  margin-bottom: 15px;
  padding: 0 20px;
}

.request-table-toolbar {
  background: #f9f9f9;
  display: table;
  padding: 8px;
  width: 100%;
}

.request-table-filters {
  display: table-cell;
  text-align: right;
}
[dir=rtl] .request-table-filters {
  text-align: left;
}
.request-table-filters label:before {
  content: " ";
  width: 25px;
  display: inline-block;
}

.requests-search {
  border-radius: 20px;
  outline: none;
  padding: 6px 15px;
}

.organization-subscribe, .organization-unsubscribe {
  margin-left: 15px;
  background: #004477;
  color: #fff;
}

.request-id {
  color: #bebebe;
}

.request-details {
  background: #f9f9f9;
  border: 1px solid #eee;
  border-radius: 3px;
  font-size: 12px;
  margin: 0 0 30px;
  padding: 15px 20px;
}

.side-column .request-details {
  background: transparent;
  border: none;
  border-radius: 0;
  font-size: 12px;
  margin: 0;
  padding: 0;
}

.request-details dt ~ dt, .request-details form dt {
  font-weight: bold;
  margin-top: 15px;
}

.request-details dd {
  margin: 2px 0 0;
  word-wrap: break-word;
}

.request-details dd ul {
  margin: 10px 0;
}

.request-details dd li {
  list-style-type: disc;
  list-style-position: inside;
  margin: 0 0 3px 0;
}

.request-details .nested-field-tag:before {
  content: " > ";
}
.request-details .nested-field-tag:first-child:before {
  content: "";
}

.request-details .attachment-list li,
.request-details .request-collaborators li {
  list-style: none;
}

.request-status {
  color: #fff;
  border-radius: 0;
}

.request-open {
  background: #59bbe0;
}

.request-answered {
  background: #f5ca00;
}

.request-solved {
  background: #828282;
}

.request-details .request-collaborators {
  font-size: 0;
}
.request-details .request-collaborators li {
  font-size: 12px;
  border-radius: 2px;
  display: inline-block;
  padding: 5px 6px;
  background-color: #ececec;
  margin: 0 5px 5px 0;
  max-width: 100%;
  text-overflow: ellipsis;
  overflow: hidden;
  white-space: nowrap;
}

/* Community */
.post-to-community a {
  padding-left: 20px;
  padding-right: 20px;
}
.post-to-community a:before {
  content: "\2b\00a0";
  position: relative;
  top: -1px;
}

/* Community topics page */
.topic-list li {
  display: inline-block;
  padding: 0 100px 30px 0;
  vertical-align: top;
  width: 49.5%;
}
.topic-list li h3, .topic-list li p {
  margin: 0;
}
.topic-list li p {
  color: #bebebe;
}
.topic-list li .meta-group {
  margin-top: 5px;
}
[dir=rtl] .topic-list li {
  padding: 0 0 30px 100px;
}

/* Community topic page */
.topic-header {
  margin-bottom: 15px;
}
.topic-header > * {
  display: table-cell;
  vertical-align: middle;
}

.topic-filters {
  width: 100%;
}
.topic-filters > * {
  display: inline-block;
  font-weight: bolder;
  margin-right: 20px;
}
[dir=rtl] .topic-filters > * {
  margin-right: 0;
  margin-left: 20px;
}

.post-overview {
  border-bottom: 1px solid #eee;
  padding: 16px 0;
}

.post-overview-info {
  display: inline-block;
  max-width: 500px;
  overflow: hidden;
  text-overflow: ellipsis;
}
.post-overview-info a {
  font-size: 16px;
}
.post-overview-info .meta-group {
  display: block;
  margin-top: 5px;
}
.post-pinned .post-overview-info:before {
  content: "\2605";
  margin-right: 5px;
  color: #158ec2;
}

.post-overview-status {
  float: right;
  margin: 0 10px;
}
.post-overview-status > span {
  color: #fff;
}
[dir=rtl] .post-overview-status {
  float: left;
}

.post-overview-count {
  background: #f9f9f9;
  border-radius: 3px;
  color: #bebebe;
  float: right;
  font-size: 10px;
  margin-left: 10px;
  min-width: 90px;
  padding: 10px 15px;
  text-align: center;
  text-transform: uppercase;
}
.post-overview-count strong {
  color: #555555;
  display: block;
  font-size: 13px;
}
[dir=rtl] .post-overview-count strong {
  direction: ltr;
  unicode-bidi: bidi-override;
}
[dir=rtl] .post-overview-count {
  float: left;
  margin-left: 0;
  margin-right: 10px;
}

/* Community post page */
.post-actions .dropdown-toggle {
  font-size: 11px;
  font-weight: bold;
}
.post-actions .dropdown-toggle:before {
  content: "\2699\00a0\00a0";
  font: 11px bold;
  font-family: "entypo";
}

.post {
  display: table;
  margin-bottom: 50px;
  table-layout: fixed;
  width: 100%;
}

.post-vote, .post-container {
  display: table-cell;
  vertical-align: top;
}

.post-vote {
  width: 45px;
  padding-top: 5px;
}

.post-header {
  margin-bottom: 25px;
}
.post-header h1 {
  margin: 0 0 10px;
  overflow: hidden;
  text-overflow: ellipsis;
}

.post-info {
  display: table;
  width: 100%;
}
.post-info > * {
  display: table-cell;
  vertical-align: middle;
  white-space: nowrap;
}

.post-avatar {
  min-width: 55px;
  position: relative;
}
.post-avatar img {
  border-radius: 3px;
  max-height: 38px;
  max-width: 38px;
}

.post-avatar-agent:after {
  background-color: transparent;
  background-image: url("/hc/theming_assets/01HZPN39Z4PT7Q32SXSV0KJY2G");
  background-image: url("/hc/theming_assets/01HZPN3A33J3YW7YNXG5WVZXWW");
  background-repeat: no-repeat;
  background-size: 14px;
  position: relative;
  display: block;
  width: 15px;
  height: 15px;
  left: 28px;
  top: -10.5px;
  content: " ";
}
[dir=rtl] .post-avatar-agent:after {
  left: auto;
  right: 28px;
}

.post-meta {
  width: 100%;
  max-width: 0;
}

.post-author {
  display: block;
  white-space: normal;
  overflow: hidden;
  text-overflow: ellipsis;
}

.post-status > span {
  color: #fff;
  margin: 0 10px;
}

.post-planned {
  background-color: #3eaae5;
}

.post-not-planned {
  background-color: #b5b5b5;
}

.post-completed {
  background-color: #669600;
}

.post-answered {
  background-color: #669600;
}

.post-share {
  margin-top: 30px;
  text-align: right;
}
[dir=rtl] .post-share {
  text-align: left;
}

/* Community post page and topic page */
.topic-follow [role=button], .post-follow [role=button] {
  border-radius: 3px;
  font-size: 12px;
  padding: 4px 10px;
}
.topic-follow [role=button]:after, .post-follow [role=button]:after {
  content: attr(data-follower-count);
  color: #555555;
  display: inline-block;
  border-left: 1px solid #ddd;
  margin-left: 10px;
  padding-left: 10px;
}
[dir=rtl] .topic-follow [role=button]:after, [dir=rtl] .post-follow [role=button]:after {
  border-left: 0;
  border-right: 1px solid #ddd;
  margin: 0 10px 0 0;
  padding: 0 10px 0 0;
}
.topic-follow [role=button][aria-selected=true], .post-follow [role=button][aria-selected=true] {
  background: #f9f9f9;
  color: #555555;
}

body.community-enabled .search-results-column {
  display: inline-block;
  vertical-align: top;
  width: 450px;
}
body.community-enabled .search-results-column + .search-results-column {
  margin-left: 35px;
}

.search-results-column p a {
  color: #0074ba;
	letter-spacing: 1.3px;
	text-transform: uppercase;
	font: 700 14px/16px "Montserrat",sans-serif;
  display: block;
  margin-top: 2rem;
}

[dir=rtl] body.community-enabled .search-results-column + .search-results-column {
  margin-left: 0;
  margin-right: 35px;
}

.search-results h1 {
  font-weight: 600;
}

.search-results-subheading {
  padding-bottom: 10px;
  margin-bottom: 0;
  font-weight: 700;
	text-transform: uppercase;
	letter-spacing: 1px;
	color: #5cb347;
  font-size: 14px;
  margin-top: 0;
}

.search-results-subheading-link {
  font-size: 13px;
  font-weight: normal;
  margin-left: 5px;
}

.search-results-list {
  margin-bottom: 25px;
}
.search-results-list > * {
  border-bottom: 1px solid #eee;
  padding: 20px 0;
}
.search-results-list > *:first-child {
  border-top: 1px solid #eee;
}

.search-result-link {
  font-size: 16px;
}

.search-result-description, .search-result-meta {
  overflow: hidden;
  text-overflow: ellipsis;
  padding-top: 16px;
}

.search-result-meta-name, .search-result-meta-time, .search-result-meta-count {
  font-size: 12px;
  color: #bebebe;
}

.search-result-meta-time:before, .search-result-meta-count:before {
  display: inline-block;
  content: "\2022";
  speak: none;
  line-height: 1;
  -webkit-font-smoothing: antialiased;
}
[dir=ltr] .search-result-meta-time:before, [dir=ltr] .search-result-meta-count:before {
  padding-right: 5px;
}
[dir=rtl] .search-result-meta-time:before, [dir=rtl] .search-result-meta-count:before {
  padding-left: 5px;
}

.search-result-votes {
  background: #a8d119;
  border-radius: 2px;
  color: #fff;
  display: inline-block;
  line-height: 1;
  padding: 4px 5px;
  position: relative;
  top: -2px;
}
.search-result-votes:before {
  content: "\1F44D";
  font-family: "entypo";
}
[dir=ltr] .search-result-votes {
  margin-left: 5px;
}
[dir=ltr] .search-result-votes:before {
  margin-right: 3px;
}
[dir=rtl] .search-result-votes {
  margin-right: 5px;
}
[dir=rtl] .search-result-votes:before {
  margin-left: 3px;
}

.chat {
  background: #f6f6f6;
  border: 1px solid #e0e0e0;
  border-bottom: 0;
  border-radius: 5px 5px 0 0;
  bottom: 0;
  box-shadow: 0 0 5px rgba(0, 0, 0, 0.15);
  cursor: pointer;
  font-size: 13px;
  line-height: 35px;
  padding: 0 15px;
  position: fixed;
  right: 85px;
  -webkit-transition: bottom .5s ease-in, color .5s ease-in;
  -moz-transition: bottom .5s ease-in, color .5s ease-in;
  -ms-transition: bottom .5s ease-in, color .5s ease-in;
  -o-transition: bottom .5s ease-in, color .5s ease-in;
  transition: bottom .5s ease-in, color .5s ease-in;
}

.chat:before {
  content: "\E720";
  font-family: "entypo";
  font-size: 16px;
  margin-right: 10px;
  vertical-align: middle;
}

.chat:hover {
  text-decoration: none;
}

.chat-available {
  bottom: 0;
}

.chat-unavailable {
  color: #808080;
  cursor: default !important;
  bottom: -50px;
}

.error-page {
  margin: 0 auto;
  max-width: 500px;
  padding-top: 5%;
}

.error-page h1 {
  font-size: 52px;
  margin-bottom: 0;
}

.error-page h2 {
  font-size: 16px;
  margin-bottom: 5px;
}

.error-page > a {
  display: block;
  margin-top: 25px;
}

.recent-activity {
  background: #f2f2f2;
  border-radius: 5px;
  padding: 25px 20px;
  width: 270px;
}

.recent-activity-header {
  margin-top: 0;
  font-size: 15px;
}

.recent-activity-item ~ .recent-activity-item {
  margin-top: 15px;
}

.recent-activity-item-parent {
  color: #5cb347;
  font-size: 14px;
  line-height: 18px;
  font-family: 'Montserrat', sans-serif;
  text-transform: uppercase;
  font-weight: bold;
  text-decoration: none;
  display: block;
  letter-spacing: 1px;
}
.recent-activity-item-parent:hover {
  text-decoration: none;
}

.recent-activity-item-link {
  display: block;
}

.recent-activity-item-meta {
  font-size: 12px;
  color: #747572;
}

.recent-activity-item-time {
  display: inline-block;
}

.recent-activity-item-comment {
  display: none;
}
.recent-activity-item-comment:before {
  display: inline-block;
  content: "\2022";
}
.recent-activity-item-comment span:before {
  font-family: "entypo";
  content: "\00a0\00a0\e718";
  display: inline-block;
  vertical-align: middle;
  padding-right: 3px;
}

[data-recent-activity-action="article_comment_added"] .recent-activity-item-comment,
[data-recent-activity-action="post_comment_added"] .recent-activity-item-comment,
[data-recent-activity-action="answer_added"] .recent-activity-item-comment {
  display: inline-block;
}

.recent-activity-controls,
.recent-activity-loader {
  padding-top: 20px;
  font-size: 12px;
}

.recent-activity-loader {
  display: inline-block;
  position: relative;
}
.recent-activity-loader:before {
  display: block;
  position: absolute;
  content: "\0020";
  width: 50%;
  height: 100%;
  left: 0;
  top: 0;
  background: linear-gradient(to right, rgba(255, 255, 255, 0) 0%, #f9f9f9 50%, rgba(255, 255, 255, 0) 100%);
  animation: recent-activity-loader .5s infinite;
  -webkit-animation: recent-activity-loader .5s infinite;
}

@keyframes recent-activity-loader {
  0% {
    left: 0;
  }
  100% {
    left: 100%;
  }
}
@-webkit-keyframes recent-activity-loader {
  0% {
    left: 0;
  }
  100% {
    left: 100%;
  }
}
.escalation-badge, a.escalation-badge {
  background-color: #95be22;
  border-color: #95be22;
  border-radius: 3px;
  border-style: solid;
  border-width: 1px;
  color: #ffffff;
  font-size: 11px;
  margin: 0 3px;
  padding: 1px 3px;
  text-decoration: none;
  vertical-align: baseline;
}

  /* Ronnie 2023-10-31 */
footer{
    margin-top: auto;
}

/* Style for Notes - Ronnie 2023-10-13 */
.article-body div.note {
    background-color: #fbf2d0;
    padding: 10px;
    margin-left: 0px;
    margin-right: 15px;
    margin-top: 15px;
    margin-bottom: 15px;
    border-color: #D1CAAD;
    border-left-width: 5px;
    border-left-style: solid;
    color: #06363C;
}
div.note.tip {
  background-color: #eeeeee;
  border-color: #259745;
}
/* end notes */


/* Media Queries */

@media only screen and (max-width: 640px) {
  
  body.community-enabled .knowledge-base {
		width: 100%;
	}
  
  body.community-enabled .knowledge-base, body.community-enabled .community {
    margin-left: 0;
    width: 100%;
  }
  
}