Order SIMs (New Portal)

If you are an existing Aeris connectivity customer, you can order SIMs by contacting your Aeris account representative. If you do not know your account representative, please send a support request either through the Help menu in AerPort or by sending an email to support@aeris.net.

Aeris does its best to stock SIMs to fulfill orders. Please work with your account representative to provide a forecast of SIMs you will need over time to ensure your SIM orders are fulfilled in a timely matter. The lead time for in-stock orders is typically a few business days. If Aeris does not have the SIM type or quantity in stock, the lead time can be up to 8 weeks.

If you are not a current Aeris customer and are interested in Aeris connectivity services, please refer to Connect with Us to contact Aeris.

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